I prided myself on being a fair manager. Rules were rules, and when Celia showed up late for the third time, I let her go. It was policy. It was wrong.
Later, I learned the truth: Celia and her son had been evicted. They were living in their car, and her “tardiness” was the time it took to drive them to a church for showers before school. The realization hit me like a punch to the gut.....





