“The Lesson That Changed Me: Firing a Single Mom Taught Me the Cost of Blind Rules”
I prided myself on being a fair manager. Rules were rules, and when Celia showed up late for the third time, I let her go. It was policy. It was wrong. Later, I learned the truth: Celia and her son had been evicted. They were living in their car, and her “tardiness” was the time…